If water is coming through a ceiling or across a floor in Laguna Hills, call (949) 670-0939 and tell the dispatcher what you see. Our 24/7 emergency crews work out of Lake Forest and serve ZIP code 92653 with extraction, drying and rebuild.
Laguna Hills is a small city, about 6.55 square miles with 31,374 residents in the 2020 Census, so one crew can cover it quickly. This page covers what is specific to water damage here: creek and reservoir drainage, mixed water districts and a hospital and mall district that complicate access.
The water problem Laguna Hills has most: drainage near Aliso Creek
The city's safety element places Aliso Creek, Veeh Reservoir, Mill Creek and an area northwest of Alicia Parkway in the 100-year floodplain. Lower-risk areas lie along the La Paz Channel on the eastern border and North Sulfur Creek near Moulton Parkway.
The Laguna Hills Mall area is in an Aliso Creek liquefaction zone, according to the city's updated safety element. Property owners near the creek should ask their insurer about flood coverage and ask the city which flood zone applies to the parcel.
| Feature | What the city says | What to do |
|---|---|---|
| Aliso Creek and Veeh Reservoir | In the 100-year floodplain | Confirm your zone and flood coverage |
| La Paz Channel, eastern border | Lower risk area | Still check your address on the FEMA map |
| North Sulfur Creek near Moulton Parkway | Lower risk area | Keep gutters and drains clear |
| Southeastern edge near I-5 | Reservoir failure could reach it via Oso Creek | Know your evacuation routes |
When water is spreading in Laguna Hills
Water that touches outlets or the main panel is the first reason to call. Our line is answered 24/7, including holidays, and same-day response is offered when crews are available.
Shut it off
Close the main valve or the supply valve and open a low faucet.
Keep clear of electricity
Do not stand in water near outlets or appliances. Call 911 or the utility if you suspect an electrical hazard.
Record the loss
Photograph wet areas, then lift small items off the floor.
Who serves your tap and your sewer
The city's safety element says Moulton Niguel Water District and El Toro Water District supply potable water in Laguna Hills. Your bill identifies which one is yours. If your own valve will not close, that agency is the one to call.
Laguna Woods is a separate city next door, and its ZIP 92637 is not Laguna Hills. If your address is in Laguna Woods, call and we will confirm service.
Water in your Laguna Hills home?
Call (949) 670-0939 and describe where it is coming from.
Services we run most often in Laguna Hills
With creek-adjacent drainage, flood damage restoration leads the list, followed by emergency water removal for supply failures. Cleanup after sewage or contaminated water is covered on our cleanup page.
Crews also serve Mission Viejo and Aliso Viejo, so a call from Laguna Hills lands on the same dispatch line.
Permits and insurance
City Hall is at 24035 El Toro Road and its phone is 949-707-2600. Building permits are applied for through the city's online portal, and permit rules vary by job, so ask the city building department before demolition.
Homeowners policies generally do not cover flood damage but do cover other kinds of water damage, according to the California Department of Insurance. Keep photos and receipts and report the loss promptly.
Laguna Hills water damage questions
Yes. Call (949) 670-0939 any hour. Same-day response is offered when crews are available.
We serve ZIP code 92653, the Laguna Hills ZIP, from the area around City Hall on El Toro Road to Saddleback Medical Center on Health Center Drive. Laguna Woods uses 92637 and is a separate city.
The city's safety element places Aliso Creek, Veeh Reservoir and Mill Creek in the 100-year floodplain. Check the FEMA map for your address.
Moulton Niguel Water District and El Toro Water District supply the city. Your bill names yours.
We handle residential and small commercial losses. Call to describe the property.